POSTER PURCHASE
Q: How long does it take for my order to arrive in Mexico?
A: We close orders on Thursdays at 9:00 pm and ship all orders on Fridays. Delivery times typically range from 2 to 8 business days starting from the Friday of shipment, depending on your location. If you require express shipping, please contact us before placing your order, preferably via WhatsApp.
Q: How long does it take for my order to arrive in the U.S./CAN?
A: We close orders on Thursdays at 9:00 pm and ship all orders on Fridays. We use FedEx, so delivery times are generally fast and vary by location, typically ranging from 4 to 8 business days starting from the Friday of shipment. In more remote areas of Canada, delivery times may be longer.
Q: Do you make international shipments?
A: Yes, please see the section named “INTERNATIONAL ORDERS.”
Q: What if my package comes damaged?
A: It is very important to us that all our customers receive our pieces in perfect condition. If your order does not arrive or arrives damaged, please take photos of the package and contact us directly so we can resolve the situation. Don’t worry — we’ll take care of it!
Q: Can I sell original GranOM posters?
A: Yes! We offer a wholesale package available in the “Promotions” section. If you need a considerably larger quantity, please contact us directly to discuss better pricing.
GRAPHIC DESIGN
Q: How can I inquire about a commissioned graphic?
A. Write to our WhatsApp or our email with your idea.
Q: Do you deliver the editable files?
A: Yes we can, but they have an additional cost.
